Privacy Policy

Yokohama YMCA collects personal information from its members both directly and indirectly. We recognize that properly protecting and managing this information is a social responsibility of Yokohama YMCA.
Therefore, we have established internal regulations regarding the protection of personal information and strive to promote thorough management practices to ensure its protection, aiming to be an organization trusted by society.

Accordingly, we have established the following basic policy on personal information protection management, which we will implement in order to fulfill our social mission.

This policy applies to the entire Yokohama YMCA organization, including Yokohama YMCA Foundation, Yokohama YMCA Educational Institution, Yokohama YMCA Social Welfare Corporation, Y.A. Co., Ltd., and YMCA Community Support (NPO).

In handling personal information, we comply with applicable laws, regulations, and internal rules related to the protection of such information, and ensure that all Yokohama YMCA staff are fully informed and adhere to them.
We establish a management system for the purpose of protecting personal information, and handle the collection, use, and provision of personal information in accordance with the methods described below.
We recognize the importance of ensuring the security of personal information and take appropriate measures to prevent unauthorized access, leakage, loss, or damage.

1. Scope of Application
2. Collection and Purpose of Use of Personal Information
3. Management of Personal Information
4. Provision of Personal Information to Third Parties
5. Disclosure, Correction, and Suspension of Use of Personal Information
6. Use of Statistical Data
7. Person Responsible for the Management of Personal Information
8. Inquiries Regarding Personal Information
9. Privacy Regarding the Handling of Information
10. Cookies on the Internet
11. Inquiries Regarding Personal Information
12. Privacy Regarding the Handling of Information

１.Scope of Application: This Privacy Policy sets forth the principles that Yokohama YMCA follows when handling personal information of its members or information equivalent thereto in the course of its various programs and activities.

２.Purpose of Use of Personal Information

Yokohama YMCA collects the following information from members, participants in various programs, and individuals making inquiries:

Name, address, contact details, and information provided when applying for web-based programs, submitting inquiries, or participating in various campaigns, including information entered in designated forms or submitted via web forms.
Gender, date of birth, school name or workplace, and in the case of minors, the name of a parent/guardian, collected through designated forms at the time of program application.
Medical history, physical characteristics, clothing size, lifestyle information, and other details deemed necessary for the implementation of programs, collected through designated forms when required.

Yokohama YMCA (hereinafter referred to as “the YMCA”) uses the information provided within the scope of the purposes stated above for various services and safety management. The YMCA will not collect or use personal information beyond these purposes without the consent of the individual.

Managing program participation and attendance
Arranging travel, insurance, and related services
Ensuring safety and health during programs
Providing information to partner organizations when necessary
Contacting you about events, programs, and campaigns
Sending updates about upcoming programs and seasons
Sharing recruitment information
Issuing invoices and receipts
Sending promotional information and newsletters
Delivering requested materials such as brochures
Providing services through various communication channels
Investigating any violations of terms of use

３.Management of Personal Information

We take appropriate measures to securely manage your personal information.

We strive to keep information accurate and up to date
We implement strict security measures to protect data
Our staff follow internal rules for handling personal information
We properly supervise any third parties entrusted with data handling
We retain information only as long as necessary and dispose of it appropriately

４.Disclosure to Third Parties

As a general rule, YMCA does not disclose personal information provided by users to third parties. However, we may disclose such information in the following circumstances:

1. When necessary to protect an individual’s life, body, or property, and obtaining the user’s consent is difficult
2. When particularly necessary for improving public health or promoting the sound development of children, and obtaining the user’s consent is difficult
3. When it is necessary to cooperate with national or local government agencies, or parties entrusted by them, in performing duties prescribed by law, and obtaining the user’s consent may hinder the execution of such duties
4. When disclosure is required by applicable laws and regulations
5. When a user applies, through YMCA, to participate in a seminar or event hosted by a third party, and that third party requests relevant information
6. When a user purchases goods or services from a third party through YMCA, or requests billing, and the third party or delivery service requires necessary information
7. When YMCA transfers all or part of its business, or undergoes reorganization, and personal information is transferred as part of the business succession
8. When the information is provided in a form that does not identify the individual
9. When YMCA reasonably determines that disclosure is necessary to provide services to the user

５.Disclosure, Correction, and Suspension of Use of Personal Information

If a user requests disclosure, correction, or suspension of use of their personal information, YMCA will respond in accordance with its prescribed procedures. Details of these procedures will be provided individually, so please contact us at the inquiry desk below.

＜Contact Information＞
Yokohama YMCA – Information Systems Office
Phone　045-662-3721
Email　hamaymca@yokohamaymca.org

You may confirm details of the personal information we hold about you at any time by following the prescribed procedures. In addition, requests for correction or suspension of use of personal information will be handled promptly upon application.

1. Name of the Personal Information Handling Business Operator
Yokohama YMCA
Address: 1-7 Tokiwacho, Naka-ku, Yokohama, Kanagawa, Japan
Representative: Hiroshi Sato
2. Correction of Retained Personal Data
If the personal information you have provided requires correction, it may be updated through the prescribed procedures.
Please submit a written request to the YMCA office that collected your information, including the necessary details and supporting documentation.
3. Suspension of Use of Personal Information
Requests for suspension of use, suspension of provision to third parties, or deletion of personal information may be made in accordance with the procedures below.
Please submit a written request to the YMCA office where you originally provided your information, and complete the designated form to request such actions.
4. Fees
No fees will be charged for the procedures listed above.

６.Use of Statistical Data: YMCA may create statistical data from the personal information it has received in a form that does not identify individuals. Such statistical data may be used without restriction.。

７.Person Responsible for Managing Personal Information: Personal information provided will be managed under the responsibility of the following person:
Administrative Office, Yokohama YMCA
Personal Information Protection Manager: Kuniyoshi Yamaguchi

８.Inquiries Regarding Personal Information: For any requests or inquiries regarding the handling of personal information you have provided, please contact us at:

Yokohama YMCA Headquarters Office
Phone　045-662-3721
Email　hamaymca@yokohamaymca.org

９.Privacy Regarding Information Handling: Organizations and companies that collect data through services requested via YMCA operate under their own independent privacy policies and standards for data collection, separate from YMCA.
YMCA assumes no responsibility or liability for the independent policies or activities of these third-party organizations.

１０.Use of Cookies on This Website

1. What Are Cookies?
Cookies are small text files sent to and stored on a user’s computer hard drive for the purpose of keeping records when visiting a website. By using cookies, websites can store information about users’ preferences for specific sites, making web browsing more convenient.

Cookies are widely used across websites, and many sites utilize cookies for effective operation. Cookies identify a user’s computer but do not identify the individual user.

2. Use of Cookies by YMCA
On the “Yokohama YMCA Official Website,” cookies may be used in the following situations:

To provide customized services tailored to each user and enhance user convenience. These cookies may be set when a user accesses personalized pages or logs in.
To measure the number of users visiting the Yokohama YMCA official website.
Cookies may also be used in connection with advertisements displayed on the Yokohama YMCA official website.

１１.Internet Privacy and Other Important Considerations: Please be aware that if you voluntarily disclose personal information on the internet—such as on social networking services (SNS) operated by Yokohama YMCA or other publicly accessible platforms—this information may be collected and used by other users.

If you publish your email address, you may receive unsolicited messages based on the information you have posted. When using SNS operated by Yokohama YMCA, please share information at your own responsibility.

In addition, the Yokohama YMCA official website can be accessed from countries around the world with different legal systems. By accessing this website, users are deemed to have agreed that the use of this site is governed by the laws of Japan, regardless of their location.

１２.Changes and Notifications: YMCA may change the contents of this “Policy on the Handling of Personal Information” without prior notice.

Users will not be individually notified of such changes. Please refer to the latest version on the Yokohama YMCA official website when using the service.

Effective Date: April 1, 2020
Secretary General: Hiroshi Satake